Returns & Exchanges

At Daiwa, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Our streamlined process ensures that your exchange or refund is handled with the same care as our garment craftsmanship.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.